DELIVERY PROCEDURE
DELIVERY PROCEDURE
Effective Date: 06.07.2026
Platform:Yakups.co
Company Information
Turkish Company
Trade Name:
YAKUPS TEXTILE TOURISM INDUSTRY AND TRADE LIMITED COMPANY
Tax Office:
Shooting range
Tax Identification Number (TIN):
9290372502
Headquarters Address (Sediu Social):
Oruçreis Neighborhood, Vadi Street, Giyimkent B70 Block No:64
Esenler / Istanbul / Türkiye
Activity Address (Punct de Lucru):
Oruçreis Neighborhood, Vadi Street, Giyimkent B70 Block No:64
Esenler / Istanbul / Türkiye
Telephone:
+90 549 718 03 42
Email:
support@yakups.co
Romanian Company
Trade Name:
BERFIN GRUP S.R.L.
CUI:
15455345
Trade Registry Number (Nr. Registrul Comerțului):
J2023002495236
Headquarters Address (Sediu Social):
jud. Ilfov, Sat Ștefăneștii de Jos, Comuna Ștefăneștii de Jos, Strada Linia de Centură, Nr. 50A, Mansarda, Camera 1, Ch. A2, Scara 1, Ap. 304, Romania
Activity Address (Punct de Lucru):
jud. Ilfov, Sat Ștefăneștii de Jos, Comuna Ștefăneștii de Jos, Strada Linia de Centură, Nr. 50A, Mansarda, Camera 1, Ch. A2, Scara 1, Ap. 304, Romania (The business address is the same as the headquarters address.)
Telephone:
+40 799 775 677
Email:
client@yakups.co
1. Objective
This Delivery Procedure has been prepared to regulate the processes related to the preparation, international transportation, customs procedures, and delivery of orders placed through the Yakups.co platform.
This procedure defines the rights and obligations of buyers, sellers, and Yakups.co throughout the delivery process.
2. Scope
This procedure;
- Sellers operating on the Yakups.co platform,
- Buyers who place orders through the platform,
- Commercial shipments between Türkiye and Romania,
- This includes logistics and operations services offered by Yakups.co.
3. Ordering Process
Orders are submitted to the seller for approval after being created by the buyer.
Orders approved by the seller are put into the preparation process and shipping planning begins.
Yakups.co coordinates the order process, manages the flow of information between parties, and tracks the delivery process.
4. Product Preparation
Sales person;
- Preparing the products completely,
- Sending the correct products,
- Packaging products in a way suitable for international transport,
- Prepare all necessary shipping documents completely.
is obligated to.
5. Delivery Method
Yakups.co delivers orders either through its own logistics operations or through contracted logistics partners, depending on the nature of the order and the delivery address.
Deliveries can be made via door-to-door delivery, less-than-truckload (LTL) transport, full truckload (FTL) transport, or, where applicable, warehouse pickup.
The delivery method is determined based on the order volume, delivery address, and operational planning.
6. Estimated Delivery Time
Orders placed through Yakups.co will be processed after the order confirmation and product preparation process is completed.average 3 (three) to 8 (eight) business daysIt is delivered within.
Delivery time may vary depending on the order contents, product preparation process, international shipping arrangements, customs procedures, public holidays, weather conditions, border crossing congestion, and other operational factors.
Yakups.co meticulously manages all operational processes necessary to ensure orders are delivered within the planned timeframe. However, Yakups.co cannot be held responsible for any delays in delivery due to force majeure or procedures initiated by official institutions.
7. Customs Procedures
International shipments are subject to customs procedures in accordance with the relevant legislation in force in Türkiye and Romania.
Yakups.co is not responsible for any delays that may occur due to missing documents, false statements, or additional procedures requested by official institutions.
8. Inspection During Delivery
The buyer is responsible for checking the number of packages, the integrity of the packaging, and any visible damage upon delivery.
Any damage discovered during delivery must be recorded on the delivery receipt and documented with photographs whenever possible, and reported to Yakups.co as soon as possible.
9. Undeliverable Orders
If the order cannot be delivered due to incorrect or incomplete delivery address, the recipient's refusal to accept delivery, or other reasons preventing delivery, Yakups.co may contact the recipient to arrange a new delivery.
Additional transportation and operating costs arising from this situation may be passed on to the relevant party.
10. Force Majeure
Natural disasters, war, strikes, epidemics, customs procedures, official decisions, transportation restrictions, congestion at border crossings, and similar situations beyond Yakups.co's control are considered force majeure events.
In such cases, delays in delivery times may occur, and Yakups.co cannot be held responsible for any such delays.
11. Communication
Any questions, requests, and support inquiries regarding the delivery process can be submitted through the following communication channels.
Türkiye
YAKUPS TEXTILE TOURISM INDUSTRY AND TRADE LIMITED COMPANY
Phone: +90 549 718 03 42
Email: destek@yakups.co
Romania
BERFIN GRUP S.R.L.
Phone: +40 799 775 677
Email: client@yakups.co
12. Entry into force
This Delivery Procedure comes into effect from the date of its publication.
Yakups.co reserves the right to make changes to this Delivery Procedure, provided that it complies with applicable legislation. The current version is as follows:www.yakups.coIt is valid from the date of publication on the website.

