How does the delivery process work?

For all orders placed through Yakup's.co, the process works as follows:

Order confirmation: You will automatically receive a confirmation email after completing your purchase.
Preparation process: The seller delivers the order to Yakup's Cargo within X working days.
Package reception: Products are taken over by Yakup's Cargo and registered in our system.
Tracking and dispatch: Once the package is on its way to its destination, a tracking number will be sent to you.
Delivery: Your order arrives at your address within an average of X working days.

Delivery Time and Regions
All shipments originating from Turkey are swiftly dispatched throughout Romania via Yakup's Cargo.

Urban areas in Romania: X working days

Rural areas in Romania: X working days

Delays in deliveries may occur due to public holidays, weather conditions, or customs congestion.

About Yakup's Cargo
Yakup's Cargo is the brand's dedicated logistics unit, Yakup's.co.

After receiving orders from sellers, orders are directly processed by Yakup's Cargo and delivery is initiated.

• Storage and collection points in Turkey
• Distribution network and partners in Romania

Secure and fully traceable logistics infrastructure – all shipments are exclusively managed by Yakup's Cargo. We do not collaborate with third-party carriers.

How can I track my package?
When your order is dispatched, a unique Yakup tracking number will be sent to you via email and displayed on the page "X > X".

On the tracking page, you can see in real-time:
• The moment of package reception,
• The shipping date,
• The current location,
• The estimated delivery day.

Packaging and Security

All products are carefully packaged by the seller and undergo quality control upon arrival at Yakup's Cargo.

Special protective packaging is used for fragile or sensitive products.

In case of damaged deliveries, a file must be opened at [Support Request] within X hours / X days.

Transport Costs
Deliveries to Romania: X

Deliveries to Turkey: X

Return service: Can be easily made through the return system Yakup's Cargo.

All delivery charges are clearly displayed on the order page.

Delivery Delays or Issues
For situations involving delays or issues attributable to Yakup's Cargo:

You can send notifications via this section "X > X".
Or send an email to: socialmedya@yakups.co

All applications are evaluated within X hours.

Customs Procedures and Taxes
For deliveries to Romania, customs duties may apply according to current legislation.

During this process:
• Required documents are prepared by Yakup's Cargo,
• The recipient is informed and guided,
• A fast return process is applied for products that cannot clear customs.
• Customs duties and fees are the responsibility of the recipient.